Delivery Policy

We always dispatch orders within 2 working days of an order being placed. Deliveries are made using Royal Mail. Please note that Royal Mail orders are not trackable. Usually, you’ll receive a UK order within 5 working days, international orders arrive within 10 working days.

For orders outside of the UK please contact us at hello@tomsteas.com. For overseas deliveries the cost of carriage is calculated by weight and country, this variable cost will be displayed before confirming your order. We can ship to the majority of countries within Europe.

Please allow up to 7 working days for UK orders and 15 working days for international orders before getting in touch with us as we can’t take any action until after that period of time.

For UK orders less than £25 – £2.95 will be added for post and packing.

For UK orders over £25.00 post and packing is FREE